Interpretation of FBA Return Policy Update: Amazon “pay”, seller buyers benefit?

Amazon updated its FBA return policy in September to reduce refunds and increase customer satisfaction. Amazon currently allows customers to return and replace orders shipped by Amazon for free, and Amazon pays for shipping. In an email to the seller, Amazon described the FBA return policy update as: “Reducing the amount of work required to[…]

Amazon Australia: Prime strikes, are you ready?

In response to the Australian government’s recently introduced taxation policy, Amazon decided to ban Australian consumers from visiting their overseas sites starting July 1. Therefore, Australian consumers are quite resistant to Amazon. In order to ease the dissatisfaction of Australian consumers with Amazon, Amazon launched the long-awaited Prime membership service. Australian Prime Benefits After subscribing[…]